Seth Baccus Guitars Ltd (trading as The Guitar Vault) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
01 Data Controller
Seth Baccus Guitars Ltd (trading as The Guitar Vault) is the data controller responsible for your personal data.
11a Kimberley Park Road, Falmouth, Cornwall, TR11 2DA, United Kingdom
Company Number: 11239391
Contact: privacy@guitarvaultapp.com
02 Information We Collect
- Identity data — name, username
- Contact data — email address
- Profile and content data — uploaded images, instrument records, notes, and related content
- Technical data — IP address, device identifiers, browser type, operating system
- Usage data — features used and interactions within the app
- Subscription and transaction data — plan status and billing history (processed by third parties)
- Communications — contact requests initiated via the Service
03 How We Use Your Data
- create and manage your account;
- operate and deliver the Service;
- process subscriptions and payments;
- enable sharing, transfer, and contact request features;
- improve platform functionality;
- maintain security and prevent fraud;
- comply with legal obligations;
- communicate service updates where permitted.
04 Legal Basis for Processing (UK GDPR)
- Contract — processing necessary to perform our contract with you
- Legitimate interests — improving the Service, maintaining security
- Legal obligation — compliance with applicable law
- Consent — where required; you may withdraw consent at any time without affecting prior processing
05 Cookies and Analytics
The Service may use cookies and similar tracking technologies to analyse usage and improve the platform. You may control cookie preferences through your device or browser settings. A separate Cookie Policy will be provided where required by law.
06 Sharing of Data
We do not sell your personal data. We may share data with:
- cloud hosting and infrastructure providers;
- analytics providers (anonymised usage data);
- payment processors;
- legal or regulatory authorities where required by law;
- professional advisers under duties of confidentiality.
All third-party processors are contractually required to handle your data in accordance with applicable law.
07 Public Content
Information you choose to make public may be visible to other users or accessible externally. Guitar Vault cannot guarantee complete removal from third-party systems that may have accessed that content.
08 International Transfers
Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including standard contractual clauses or adequacy decisions where applicable.
09 Data Retention
We retain personal data only for as long as reasonably necessary to provide the Service, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal retention obligations.
10 Your Rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request deletion of your data;
- restrict or object to processing in certain circumstances;
- data portability;
- withdraw consent at any time.
To exercise your rights: privacy@guitarvaultapp.com
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been processed unlawfully.
11 Security
We implement commercially reasonable technical and organisational measures to protect your data. No online system can be guaranteed 100% secure. Guitar Vault shall not be liable for any unauthorised access to or loss of your data that occurs despite these measures, except to the extent required by law.
12 Children
The Service is not intended for persons under 18. We do not knowingly collect personal data from children and will delete it promptly if discovered.
13 Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes prior to them taking effect. Continued use of the Service constitutes acceptance.
14 Contact
Privacy enquiries: privacy@guitarvaultapp.com